Privacy Policy

Introduction

Last Updated: March 20, 2025

At CV Best (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our resume optimization services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and other contact details you provide when creating an account or using our services.
• Resume Information: Professional details included in your resume, such as work history, education, skills, and other information you choose to include.
• LinkedIn Data: When you use our LinkedIn to resume conversion service, we process information from your LinkedIn profile that you choose to share with us.
• Job Descriptions: When you use our resume tailoring services, we process job description information you provide to customize your resume.
• Payment Information: If you purchase premium services, we collect payment details necessary to process your transaction, though we do not store complete payment information on our servers.
• Usage Data: Information about how you interact with our website, including features used, time spent, and pages visited.
• Device Information: Data about your device, browser, IP address, and other technical information when you access our services.

How We Use Your Information

We use the information we collect to:

• Provide and improve our resume optimization services, including ATS optimization, LinkedIn to resume conversion, and resume tailoring
• Develop new services and features that may better serve your needs
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send you technical notices, updates, and administrative messages
• Analyze usage patterns to improve user experience
• Protect against, identify, and prevent fraud and other illegal activity
• Comply with our legal obligations

Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who help us provide our services (e.g., payment processors, cloud hosting providers).
• Analytics Partners: Companies that help us analyze website usage to improve our services.
• Business Partners: Trusted companies with whom we may jointly offer products or services.
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process your personal data.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing and updating your personal information
• Requesting deletion of your data
• Opting out of marketing communications
• Objecting to certain uses of your information
• Requesting a copy of your data in a portable format
• Withdrawing consent where we rely on consent to process your personal data

To exercise these rights, please contact us at support@cvbest.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy regularly to stay informed about our information practices.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@cvbest.com.